One of the fastest-growing sectors of the kiosk industry is the automation of check-in procedures. This is clearly evident in the airline industry where long queues are now commonplace, due to the added levels of security. The automated check-in kiosk is helping to reduce this frustrating experience. … XYZ Design has a number of solutions that cater for this particular application.
Due to tight economic conditions, companies are continuously looking at ways of cutting costs and becoming more streamlined. The automated ticketing kiosk is a critical element of these new strategies. Manned ticketing booths are becoming obsolete and well designed ticketing kiosks are becoming mainstream. To ensure a good return of investment, … XYZ Design has designed a kiosk that is robust and able to handle indoor as well as outdoor locations.
In shops that carry a large and varied stock and in locations where shelf space is critical and scarce, the … XYZ Design range of kiosks come into their own. Our kiosks offers an interactive information guide on all shop items and stock location facilities, and has the ability of running loyalty programs. All this adds to a higher level of customer satisfaction and aids the shop assistant in closing sales. Shops can now carry an increased portfolio without being subject to an increase in traditional store overheads.
Full banking solution ATM’s and bill payment solutions are both areas that … XYZ Design excel in. The integration of the numerous variants of hardware and software make this sector extremely complex. The success of our kiosks in this arena is largely due to our intense focus on detail and testing our ability and knowledge on the intricacies of combining complex hardware and security enabled software.
Self service kiosks substantially reduce transaction costs and ease stress at the shop counter, be that retail or fast food outlets. This frees up counter staff to concentrate on customer service and help. A well designed application software package and detail to the interaction design process provides customers with a seamless, fun and interactive experience which in the long run develops customer loyalty and increased sales.
This is the most common use of the kiosk, however we at … XYZ Design believe that an information kiosk goes far beyond the physical design and appearance of the unit. Information transfer can be cluttered and noisy and our team has the knowledge and skills to make this transfer of information an interactive and absorbing one.